HR operation - Assistant Manager

(Female candidates are preferred for this position, and they must be comfortable working in Overlapping Shifts)

* Interested candidates can share the update resume at - recruitment@caplineservices.com / 8448838618

Role & responsibilities

• Grievances handling and disposal of the same with appropriate action
• Implementing & driving various HR initiatives, driving culture and employee

engagement initiatives

• Liaising with statutory bodies etc., policy mapping as per labor laws and Acts
• Maintaining employee records on HRMS and keeping it up to date in totality (creating new

joiners, processing exits, transfers)

• Managing leave & attendance records on system
• Addressing and resolving queries on timely basis
• Keeping a track on employee turnover and exit rate
• Taking the surveys in order to understand their engagement level and accordingly take actions.
• Providing accurate payroll inputs to the Finance team on monthly basis
• Handling payroll, HR, statutory audits / PF, ESI, LWF and Gratuity
• Processing full & final settlements within timelines (recoveries, gratuity pay-outs etc.)
• Managing statutory compliance for Noida location as per labor laws
• Managing the entire onboarding and exit process end to end, maintaining employee personal

files, issuance of letters

• Implementing & driving various HR initiatives, driving culture and employee

Preferred candidate profile

• Candidates with excellent communication skills (both verbal & written) and good academic

background.

• Proven work experience of handling HR functions as an Lead/ AM in a mid size organization

(Preferably from BPO/KPO industry) or any industry would work

• Excellent people management and interpersonal skills
• Tech savvy, (Good at Google Sheet)
• Bcom/BBA/MBA or related field, holding any specialization
• Meticulous, must be able to work on tight timelines under pressure, multi-tasker

Perks and benefits

• Health Insurance Coverage
• Disability Insurance
• Leave Encashment
• Sat & Sun fixed weekly off
• Reward & Recognition
• Employee Engagement