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10 Capline Services Jobs

Senior Associate - US Voice Process

1-3 years

₹ 4 - 5.5L/yr

Noida

5 vacancies

Senior Associate - US Voice Process

Capline Services

posted 17hr ago

Job Description

(Please share your resume @ 8448838618)

*candidate must have excellent communication skills with a US accent


Role & responsibilities

  • Answering inbound and outbound calls of clients and customers.
  • Ability to perform multiple tasks and adjust quickly in short time frames.
  • Ability to build rapport with US Patients and maintain the quality scores.
  • Strong communication skills written and verbal both, US Voice & Accent Knowledge
  • Organized, Efficient and Versatile.
  • Strong customer service approach to deal with people at all levels (internal and external)


Preferred candidate profile

  • Excellent in English Communication Skills
  • Proficient in email writing
  • Problem-solving aptitude
  • Able to work on Google Doc and G-Sheet
  • Ability to work

Perks and benefits


  • Health Insurance Coverage
  • Disability Insurance
  • Leave Encashment
  • Sat & Sun weekly off
  • Reward & Recognition
  • Employee Engagement







Employment Type: Full Time, Permanent

Read full job description

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What people at Capline Services are saying

3.1
 Rating based on 14 Senior Associate reviews

Likes

The work process is great. Work-life balance is a task, learn how to do it. Managers are good.

  • Salary - Good
  • +3 more
Dislikes

Remote work opportunity is less.

Read 14 Senior Associate reviews

Senior Associate salary at Capline Services

reported by 58 employees with 1-5 years exp.
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₹3.4 L/yr - ₹6 L/yr
50% less than the average Senior Associate Salary in India
View more details

What Capline Services employees are saying about work life

based on 109 employees
68%
100%
91%
70%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Capline Services Benefits

Health Insurance
Job Training
Work From Home
Soft Skill Training
Cafeteria
Team Outings +6 more
View more benefits

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