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Capita is hiring For International Voice Process @Pune

0-5 years

Pune

20 vacancies

Capita is hiring For International Voice Process @Pune

Capita

posted 6mon ago

Job Role Insights

Flexible timing

Job Description

We are hiring for Customer Service - Voice Process


Interview Process: Walkin Drive

Date: 6th September to 15th September

Interview Timing: 12.30pm to 4pm

Venue details: Capita Tower B1, Behind Tower 8, Magarpatta SEZ, Pune - 411028

Veronica.Monteiro@capita.com/ 9036820938


Qualification - Any Graduate or Undergraduates with minimum 1yr experience in customer service.



Flexible to work in shifts (UK Shifts) - 5 days working


Role Overview:

  • Provide prompt and efficient responses to customer questions via call.
  • Address and resolve customer complaints or concerns in a professional and timely manner
  • Maintain a high level of company product knowledge to effectively answer customer queries
  • Identify opportunities to upsell or cross-sell products and services to customers
  • Collaborate with other team members and departments to ensure customer satisfaction.



Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Intern roles with real interview advice

Top Capita Intern Interview Questions

Q1. Find All Pairs Adding Up to Target Given an array of integers ARR of length N and an integer Target , your task is to return all pairs of e ... read more
Q2. Palindrome String Validation Determine if a given string 'S' is a palindrome, considering only alphanumeric characters and ignoring spaces ... read more
Q3. Maximum Subarray Sum Task Given an array or list ARR consisting of N integers, your objective is to compute the maximum possible sum obtain ... read more
View all 93 questions

What people at Capita are saying

Intern salary at Capita

reported by 1 employee with 3 years exp.
₹2.7 L/yr - ₹3.5 L/yr
11% less than the average Intern Salary in India
View more details

What Capita employees are saying about work life

based on 2.4k employees
61%
75%
76%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capita Benefits

Cafeteria
Free Transport
Health Insurance
Job Training
Team Outings
Soft Skill Training +6 more
View more benefits

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