Capita is hiring For International Voice Process @Pune

We are hiring for Customer Service - Voice Process

Interview Process: Walkin Drive

Date: 6th September to 15th September

Interview Timing: 12.30pm to 4pm

Venue details: Capita Tower B1, Behind Tower 8, Magarpatta SEZ, Pune - 411028

Veronica.Monteiro@capita.com/ 9036820938

Qualification - Any Graduate or Undergraduates with minimum 1yr experience in customer service.

Flexible to work in shifts (UK Shifts) - 5 days working

Role Overview:

• Provide prompt and efficient responses to customer questions via call.
• Address and resolve customer complaints or concerns in a professional and timely manner
• Maintain a high level of company product knowledge to effectively answer customer queries
• Identify opportunities to upsell or cross-sell products and services to customers
• Collaborate with other team members and departments to ensure customer satisfaction.