Manager - Finance

Ensure delivery across multifunctional teams across finance shared service, that may include Accounts Receivable, Cash Allocation, Accounts Payable, system, data and reconciliations and analysis, Credit Control, cash and expense management
The main duties of the role are to provide escalation and team leadership for GPO area. They will be responsible for working with the various business units in the resolution of issues, within a timely
Manage and ensure end-to-end delivery of SLAs for all the sub-processes managed;
Establish a system to monitor all the sub-processes and ensure that these are reviewed before they are sent to the client;
Establish FTE requirement and formulate recruitment strategies for all processes and chart out a resource plan;
Ensure that the process manual is updated regularly (as and when there is a change in the process) in liaison with the client;
Liaise with the senior manager to establish a team structure for the sub-processes in a manner which allows growth for individuals within the team and allocate jobs effectively and establish a control on distribution of jobs with trail;
Ensure that training manual is complete in all aspects and is updated whenever there is a change in the process and the training plan is in place for new joiners
Team management responsibilities, including and not limited to leave management, interview / hiring assessments, performance management
Co-ordinate with senior managers for team budget plan and implementation;
Liaise with the client on a weekly basis to provide updates on process and audits;
Liaise with the risk and compliance team for audits;
Review quality parameters for all the sub-processes on a regular basis and establish process improvement plans and implement them in consent with the client;
Oversee the MI reports prepared by team