EDR (CrowdStrike Falcon) - Professional

 About The Role : 

Key Responsibilities

Supports Endpoint Detection and Response (EDR) applications from an operational capacity and ensures cyber security service availability for all endpoint (i.e. servers, desktops and laptops).

Monitor EDR & AV logs

Monitor dashboard for compliance, threats and troubleshoot

Check if any incidents are missed by L1 and follow up for the cause

Basic level of fine tune policies and provide service improve plans.

Maintain the SOP for the new events

Supporting L1 & L2 for unresolved tickets

Raise case and follow up with support for any issue

Policy creation & Changes

Major Changes in Infrastructure

Major Incidents/Outages

Provide Service improvement to the management

Configuring policies on request

Check Audit logs and fix if any disturbance.

Working on TTP policies

 Primary Skills 

Hands on experience on CrowdStrike Falcon admin.

 Skills (competencies) 
Agile (Software Development Framework)
Analytical Thinking
AWS Architecture
Business Acumen
Capgemini Integrated Architecture Framework (IAF)
Cloud Architecture
Coaching
Collaboration
Commercial Awareness
Cryptography
DevOps
Financial Awareness
Google Cloud Platform (GCP)
Incident Management
Innovation
Negotiation
Penetration Testing
Risk Assessment
Risk Management
Security Threat Recognition
Security Vulnerability Recognition
Sherwood Applied Business Security Architecture (SABSA) methodology
Stakeholder Management
StorageArchitecture
Strategic Planning
Technical Governance
TOGAF (Framework)
Verbal Communication
Written Communication