Lead Claims Adjudicator (Auto Insurance)

Job Title: Lead Claims Adjudicator (Auto Insurance)
Department: Claims
Reports to: Claims Manager
Location: Bangalore
Employment Type: Full-time

Position Overview:
We are seeking a highly skilled Lead Claims Adjudicator with 7-8 years of experience in handling Auto Insurance claims to join our dynamic team. As a key member of the Claims department, you will lead the adjudication of auto insurance claims and manage the process to ensure accurate and timely resolutions. If you are highly knowledgeable about auto insurance regulations, claim handling, and have a solid background in managing complex claims, we invite you to apply.

Roles & Responsibilities:

• Lead the adjudication process for auto insurance claims, ensuring compliance with all relevant regulations and company policies.
• Liaise with insurance companies, location managers, and other stakeholders to ensure smooth processing of claims.
• Oversee and guide a team of claims adjusters, providing mentorship and support in handling complex cases.
• Ensure all paper formalities related to claims are completed accurately and in a timely manner.
• Coordinate with internal departments and external parties to gather necessary documentation and resolve claim-related issues.
• Review and analyze claims, making fair and informed decisions based on policy terms, coverage, and regulatory guidelines.
• Manage the entire claims process, from claim intake to final resolution, ensuring all required actions are taken.
• Maintain accurate records of claims activities and provide reports on claims status, trends, and outcomes to senior management.
• Resolve customer inquiries and concerns regarding claims status and outcomes, ensuring high customer satisfaction.
• Perform other job-related duties as assigned.

Skills & Qualifications:

• 7-8 years of experience in auto insurance claims handling or adjudication, ideally with a background in an insurance company or brokerage.
• Strong knowledge of local auto insurance regulatory laws and claims procedures.
• Excellent communication and negotiation skills, both verbal and written.
• Solid understanding of auto insurance policies and claim adjudication processes.
• Ability to handle multiple claims simultaneously in a fast-paced environment.
• Strong analytical and problem-solving skills to assess claims and make sound judgments.
• Excellent organizational and time-management abilities to meet deadlines effectively.
• Ability to work independently and as part of a team in a collaborative environment.
• Bachelors degree in a related field or equivalent work experience.

Compensation:

• Fixed Salary + Incentive-based compensation (Performance-driven).
• 8-10 LPA (depending on experience and interview performance).
• Comprehensive benefits package.

Shift:

• Night Shift (Canadian timings)
• 6 days working per week.

Location:
Serene Building No. 106, 4th Floor, 4th C Cross Rd, 5th Block, Koramangala Industrial Layout, S.G. Palya, Bengaluru, Karnataka 560095

Interview Process:

• 2 rounds of interviews.
• Immediate joining after the second round of interviews.
• Background check and verification will be required.

Application Process:
If you are interested and have auto claims experience, Please Apply and can visit our office for a face-to-face interview.

Notes:

• Only candidates with auto claims experience should apply.
• If you have hands-on experience in auto insurance claims adjudication and a passion for the field, we strongly encourage you to apply!

We look forward to welcoming a new Lead Claims Adjudicator who can contribute to the growth and success of our Claims department.