Job Description Managing the SLA of assigned clients- through the operations team 1.Timely billing collection 2.Proper onboarding and inductions 3.Timely BGV submission Mining 1.To get open mandates 2.To get transfers 3.Add new business from same clients Client Relationship Management 1.Ensuring CRM at all levels in the client organization 2.Ensuring timely reverts to client mails and calls Cross selling 1.Pitching for other products services for NSB Group