Tech-Savvy Admin Assistant (Remote)

About the Role:

We are seeking a highly organized and tech-savvy individual to join our team as a Remote Admin Assistant. This role requires strong attention to detail, excellent English communication skills, and a proactive approach to problem-solving. The only mandatory requirement for this role is excellent English communication skills (both spoken and written)

Responsibilities:

• Trip Allocation: Efficiently allocate trips to drivers based on bookings and availability using our internal systems.
• Customer Communication:
• Send SMS and WhatsApp messages to clients regarding booking confirmations, updates, and reminders.
• Occasionally answer phone calls from Australian customers, providing excellent customer service and resolving inquiries.
• Invoice Creation: Generate accurate invoices for upcoming trips.
• Payroll Data Entry: Accurately input driver hours, trip details, and other relevant information into Excel spreadsheets for payroll processing.
• Administrative Support: Provide general administrative support to the Director, including scheduling appointments, managing emails, and completing various tasks as needed.
• Data Entry: Accurately input data into our systems, ensuring data integrity and consistency.
• System Management: Assist in maintaining and updating our internal systems and software.

Qualifications:

• Tech-Savvy: Proficiency in using computers, software applications (e.g., Google Workspace, Microsoft Office, especially Excel), and other online tools.
• Strong Organizational Skills: Ability to prioritize tasks, manage time effectively, and work independently.
• Excellent Communication Skills: Strong written and verbal communication skills, including excellent fluency in English (this is absolutely mandatory).
• Problem-Solving Skills: Ability to identify and resolve issues efficiently.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in all tasks.
• Remote Work Experience: Experience working remotely and self-managing workload.

What We Offer:

• Remote Work: Flexibility to work from anywhere (good internet access required).
• Competitive Compensation: Attractive salary package.
• Opportunity for Growth: Potential for career advancement within the company.
• Supportive Team: Collaborative and supportive work environment.

If you are a highly motivated and organized individual with a passion for technology and administration, we encourage you to apply.