IT Support Executive

Kalkaji, South Delhi

Night Shift - 7pm to 4am

Onsite / Work from Office

1. Set Up New Systems: Configure and set up new IT systems for company operations.
2. Maintain IT Assets: Ensure that all IT equipment (computers, routers, intercoms, CCTV cameras) at all company locations is in working condition.
3. Daily Troubleshooting: Resolve IT issues for team members on a daily basis.
4. Install Software and Hardware: Install necessary software and hardware for the organization.
5. Operating Systems Knowledge: Have experience with Windows and be familiar with other operating systems.
6. Familiarity with ERP Systems: Know how to use SAP or similar ERP software, and manage users and groups.
7. Understand Hardware & Networking: Be familiar with computer components, network systems, and basic hardware parts.
8. Install and Modify IT Equipment: Know how to install and update software and hardware equipment.
9. Repair IT Equipment: Handle repairs for both hardware and software issues with IT systems.
10. Provide Desktop/Laptop Support: Troubleshoot and solve problems related to desktops, laptops, software, printers, and operating systems.
11. Basic IT Software Skills: Be able to use basic software like antivirus programs, helpdesk tools, MS Office, and understand networking basics (routers, switches, cables).
12. Implement IT Policies: Ensure that company policies for using computer systems are followed.
13. Issue IT Equipment: Provide systems to employees, keeping proper records of the issuance.