609 Business Operations Jobs in Bangalore / Bengaluru

Career Area:

Supply Chain and Logistics

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description
When you work at Caterpillar as a Parts Product Analyst-Authorizations, you have the opportunity to work on engineering release and change notices, determine serviceability, create master records, identify and categorize critical parts, determine anticipated demand worldwide and place initial stocking requirements to balance parts inventory levels against months of supply for the first 36 months after release. Process, order, allocate, and manage worldwide parts inventory levels for successful New Product Launch (NPI) and continue parts availability for NPI parts.

Responsibilities

The Parts Product Analyst (PPA) will manage and analyze engineering drawing notices (EDNs) released for NPI, CPI, and major product updates prior to target release date. (EDNs are notifications of the original release of engineering drawings and subsequent changes to them.) This includes analyzing engineering drawing notices for quality, completeness, and when necessary resolving issues with engineering. The PPA will also utilize systems, their own product knowledge, and EDN information to determine application/product specific serviceability of parts i.e. can the part be serviced and at what level piece part, assembly, group, etc. The PPA will create master parts records (an all-inclusive record for an item), validate critical part description indicators, issue cancellations, and submit changes to Numerical Parts Record (NPR).

PPA will establish initial worldwide inventory levels by analyzing distribution plans, sales and forecast information, product knowledge, and product group information. Incumbent will establish and maintain a business balance between parts availability and months of supply. Various NPI and CPI reports and tools are used to adjust stocking levels in the correct market regions. Each analyst will manage 1M to $5M worth of inventory as they process an average of 6000 to 8000 EDNs and 15 NPIs annually. The PPA partners with Procurement and Global Parts Supply teams to ensure Aftermarket parts readiness for successful launch of new products. He/she will also partner with business units in improving NPI parts availability for the first 36 months.

The incumbent will communicate with internal and external business partners to resolve complex issues that will impact quality of service and customer satisfaction. The PPA participates in the development of new IT tools to specifically manage overall NPI process and contribute to enterprise transformation initiatives that continue to refine, enhance, and create process improvement to support the NPI business. PPA should have full functional knowledge of NPI Authorizations process and work on various Product Group workload. He/she should take lead in training and mentoring new team members joining the group.

BACKGROUND/EXPERIENCE:

• Bachelor s degree in Engineering / Maths / Science / Commerce

• 4 - 6 years experience with strong Caterpillar parts experience preferably with parts product structure, procurement, inventory planning and parts distribution practices

• Should possess good product knowledge, familiarity with parts inventory procedure, practices, and policies

• Must have excellent analytical and problem-solving abilities

• Strong technical skills in SAS and MS Office - Excel

• Good oral and written communication skills

• Strong customer focus and ability to work effectively with a wide variety of people

• Must be flexible to work in different shift timings.

• Must be flexible to work in different shift timings.

DESIRED SKILLS

APICS CPIM or CSCP National Certification

Skill Descriptors

Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the companys business; ability to apply this knowledge appropriately to diverse situations.

Level Working Knowledge:

Comments on the organizations business model and financial goals.

Communicates key considerations for business decision making process.

Cites examples of types of information needed to make sound business decisions.

Participates in business task to get things done in own unit or area.

Caters to key stakeholders and their priorities.

Standard Operating Procedures: Knowledge of established standard operating procedures (SOP); ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency.

Level Basic Understanding:

Compiles current research relevant to standard operating procedures.

Explains usage of standard operating procedures in business operations.

Describes main issues and considerations when using standard operating procedures.

Identifies key features and functions of standard operating procedures.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Working Knowledge:

Delivers helpful feedback that focuses on behaviors without offending the recipient.

Listens to feedback without defensiveness and uses it for own communication effectiveness.

Makes oral presentations and writes reports needed for own work.

Avoids technical jargon when inappropriate.

Looks for and considers non-verbal cues from individuals and groups.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Working Knowledge:

Identifies and documents specific problems and resolution alternatives.

Examines a specific problem and understands the perspective of each involved stakeholder.

Develops alternative techniques for assessing accuracy and relevance of information.

Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.

Uses fact-finding techniques and diagnostic tools to identify problems.

Data Gathering and Reporting: Knowledge of tools, techniques and processes for gathering and reporting data; ability to practice them in a particular department or division of a company.

Level Working Knowledge:

Detects and summarizes patterns in data and findings by producing simple reports.

Assesses common problems and obstacles surrounding data-gathering.

Customizes data fields to meet clients needs.

Interprets and explains results of a data-gathering initiative.

Participates in projects to gather data for needs analysis.

Data Visualization: Knowledge of principles, techniques and processes of data visualization; ability to create high quality figures effectively for various business scenarios and storytelling.

Level Working Knowledge:

Creates figures for regular data visualization tasks in an honest and compelling way.

Develops or uses appropriate tools and software, such as Tableau and Datawrapper, to generate different types of data visualization.

Follows established standards and procedures to obtain, aggregate and analyze data for visualization.

Outputs statistical models into charts, graphs and maps to demonstrate outliers, patterns and trends of data.

Employs data visualization in documents or reports to tell informative and compelling stories.

Inventory Management: Knowledge of processes and methods of inventory management; ability to effectively manage organizations materials, commodities, merchandises, or products.

Level Working Knowledge:

Performs the receiving, ticketing, checking in and distributing of inventory items for a specific location.

Produces basic inventory management reports for senior staff to reconcile the inventory balances.

Tracks inventory information for a specific product group or location.

Works with basic tasks of inventory management for a specific location.

Follows processes to take stock, release inventory or return into processing; resolves discrepancies.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of essential job functions as that term is defined by the Americans with Disabilities Act.

Posting Dates:

March 6, 2025 - March 19, 2025

Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to applyJoin our Talent Community .