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10 Business Excellence Jobs in Kolkata

Deputy Manager PEX (Black Belt)

5-9 years

₹ 13.15 - 16.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Kolkata

1 vacancy

Deputy Manager PEX (Black Belt)

Wipro

posted 23d ago

Job Description

Role & responsibilities :

  • Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment.
  • Driving benchmarking and best practices deployment across accounts.
  • Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes.
  • Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
  • Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
  • Driving projects to improve and maintain the profitability of the process.
  • Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.
  • Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen.
  • Drive standardization practices and ensure strict compliance in internal and client defined processes.
  • Ensure all process metrics are met.
  • Lead consulting assignments and deliver business value to the customers through quality initiatives.

Critical skills required:

• Should have been in a Six Sigma Black Belt role for 5-7 years or more.

• Certified Six Sigma Black Belt .

• Trained lean practitioner.

• Ability to work in cross functional teams and demonstrated ability to drive change in the process.

• Demonstrated history of working in the outsourcing/offshoring industry or in related fields.

• Experience in managing Quality/ Process Excellence initiatives for Large Engagements.

• Project management experience in driving six sigma and lean projects.

• Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc.

• Excellent oral and written communication skills and should be able to manage internal stakeholders as well as clients.

Note - We are looking for a Quality background candidate, not an operations background. Immediate / Early joiners wil be preferred




Employment Type: Full Time, Permanent

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What people at Wipro are saying

3.4
 Rating based on 124 Deputy Manager reviews

Likes

Work life balance is good

  • Work-life balance - Good
Dislikes

Toxic management. No Job security. Appraisal and promotion policies are very poor and hardly you will get only single digit appraisal even if you get the best rating.

  • Salary - Poor
  • +5 more
Read 124 Deputy Manager reviews

Deputy Manager salary at Wipro

reported by 1.3k employees with 4-18 years exp.
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₹6.5 L/yr - ₹21 L/yr
36% more than the average Deputy Manager Salary in India
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