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(1)16 Business Excellence Jobs in Chennai
General Manager - Hilton
Hilton
posted 1mon ago
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Key skills for the job
Job Description
- Drive the hotel s financial success and guest satisfaction by exceeding key performance indicators.
- Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel
- Stay ahead of market trends and seize new opportunities
- Inspire a culture of excellence by providing strong leadership to all team members.
- Monitor and develop team member performance, particularly the executive team and department heads
- Foster a workplace where every team member thrives and contributes to the property s collective goals
- Manage operations with a keen eye for detail
- Monitor guest feedback and implement improvements as necessary to exceed guest expectations
- Deliver exceptional service to ensure every guest leaves with a desire to return
- Develop and manage the hotel s budget, including revenue forecasting, expense control and capital expenditures
- Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives
- Guarantee the highest standards of hotel upkeep, safety and guest satisfaction
- Conduct regular inspections to ensure compliance with quality and brand standard requirements
- Implement improvement initiatives to enhance overall guest experience and hotel reputation
- Build strong rapport with hotel owners through proactive and on-going communication
- Serve as a primary liaison between hotel owners and corporate entities
- Prior Hotel General Manager experience, ideally within city business hotels
- Strong knowledge and experience in Operations, preferably F&B
- Success in driving commercial
Employment Type: Full Time, Permanent
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