Business Development Manager

Business Development Manager

Business Development Manager is responsible for identifying, developing, and managing new business opportunities for the company in the field of facility management. This role involves strategic planning, relationship building, and sales activities to achieve revenue targets and expand the client portfolio. The Business Development Manager will be responsible for driving business growth in the residential facility management sector. This role requires identifying new business opportunities, building strong client relationships, and expanding the company's footprint in residential apartments. The candidate will work closely with management to strategize, plan, and execute business development initiatives aimed at increasing market share and revenue.

Responsibilities

1.Business Development:

- Identify and target potential residential apartment complexes and gated communities for facility management services.

- Develop and implement a strategic business development plan to achieve sales targets.

- Build and maintain relationships with real estate developers, property managers, and resident associations.

- Conduct market research to identify trends, competitor offerings, and customer needs.

2. Sales & Client Acquisition:

- Generate leads through networking, cold calling, and attending industry events.

- Present and pitch facility management solutions to prospective clients.

- Prepare and negotiate proposals, contracts, and service agreements.

- Follow up with potential clients to close deals and onboard new customers.

3.Client Relationship Management:

- Serve as the point of contact for new clients and ensure smooth onboarding and transition of services.

- Maintain long-term relationships with clients, ensuring customer satisfaction and addressing any issues or concerns promptly.

- Identify opportunities for additional services and upgrades within existing accounts.

4.Collaboration & Strategy:

- Work with internal teams (operations, finance, and marketing) to ensure alignment in delivering high-quality services.

- Collaborate with marketing teams to create promotional materials and strategies to support business development.

- Provide insights and feedback to the leadership team regarding market trends, competition, and service improvements.

5. Reporting & Analysis:

- Track and report on key performance indicators (KPIs) related to business development activities.

- Prepare regular sales forecasts and performance reports.

- Analyze sales data to adjust strategies and maximize revenue.

Qualifications:

- Bachelor's degree in Business, Marketing, or a related field.

- 3-5 years of experience in business development or sales, preferably in facility management or
property services.

- Familiarity with facility management services and industry standards.

- Proficiency in Microsoft Office and CRM software.