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205 Business Development Jobs in Indore

Assistant Manager - Service Sales

8-13 years

Indore

Assistant Manager - Service Sales

KONE

posted 3d ago

Job Description

What are we looking for?

The purpose of the role is to take care of core 2 and core 3 maintenance and modernization customers by phone and ensure that we respond to their requirements and contact them proactively. He/ She spends most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base

What will you be doing?

Customer relationship management

  • Proactively develops and creates customer relationships in his/her area of responsibility
  • Is accountable for developing KONE position in his/her customer base or market area
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
  • Ensures customer satisfaction and solves complaints with the rest of KONE team
  • Documents the customer and contact information, maintains customer data

Sell

  • Proactively generates opportunities from outside current customer base,
  • Handles RFQs
  • Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
  • Is accountable for finding customer needs and that KONEs solution matches with the needs
  • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
  • Validates that the contents of the contract are in line with the negotiation process outcome
  • Maintains full information of opportunities, tasks and visits (sales funnel management)
  • Responsible for timely and accurate reporting in CRM
  • Responsible for gathering relevant information about market and competitors from the field
  • Supports the finance function in money collection.
  • Drives execution of her/his individual sales plan

What do we offer?

  • Career progression opportunities within a global organisation
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work
  • Comprehensive learning and development programs covering a wide range of professional skills

Employment Type: Full Time, Permanent

Read full job description

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What people at KONE are saying

Assistant Sales and Service Manager salary at KONE

reported by 2 employees with 9-11 years exp.
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₹9.3 L/yr - ₹11.9 L/yr
At par with the average Assistant Sales and Service Manager Salary in India
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