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Senior Technical Writer
Burning Glass Technologies
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Technical writers are a key link between product, engineering, support, implementation, marketing, and customers. As the Senior Technical Writer, you will be a thought leader, responsible for making strategic recommendations on how to structure, deliver, and maintain documentation related to Lightcast s products. You clearly and accurately communicate how Lightcast products work and the problems they solve. You work on multiple products simultaneously.
Major Responsibilities:
- Drive product enablement, increase NPS, and lower time to value by pairing products with well organized and context-relevant documentation.
- Own the development and delivery of Lightcast s product and API documentation; drive the overall structure, content, and delivery of Lightcast documentation ensuring accuracy, clarity, and up-to-date information.
- Work closely with engineering teams and leadership to improve the documentation system, incorporating automation to streamline and enhance the documentation and release processes.
- Monitor and evaluate the effectiveness and impact of your documentation to track its success; make improvements as necessary.
- Train and mentor junior writers and other team members on effective writing practices.
Abilities:
- A proven self starter
- Ability to understand and communicate technical concepts to diverse audiences
- Collaborative team player
- Excellent English-language communication skills
Education and Experience:
- 3 years experience as a technical writer
- Proficiency in content management systems, documentation tools, and version control systems
.
Employment Type: Full Time, Permanent
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What Burning Glass Technologies employees are saying about work life
based on 22 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Burning Glass Technologies Benefits
Work From Home 
Team Outings 
Job Training 
Education Assistance 
Soft Skill Training 
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