Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Bunge India

Compare

3.9

based on 545 Reviews

106 Bunge India Jobs

Manager - Continuous Improvement & RPA

Bunge

3.9

based on 545 Reviews

5-8 years

Mohali

1 vacancy

Manager - Continuous Improvement & RPA

Bunge India

posted 17hr ago

Job Role Insights

Flexible timing

Key skills for the job

BPO Customer Service SQL Auditing C++ Scheduling

+ 3 more

Job Description

We re in search of a intelligent Senior RPA Program Manager who will provide broad oversight and guidance for our medium sized team that develops maintains, integrates and implements intelligent Automations (Mini Apps, RPA Automations) software solutions within the organization., In this role you will lead individuals who design , develops, conduct testing, Quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new solutions and updates to installed applications..

Main Accountabilities :

Provide leadership directions to develop information technology strategies, Policies, and plans.
Monitor and assign staff to translate business requirements into application requirements
Recommend solutions or improvement to business processes, using new technology or alternative uses of existing technology
Direct identifying and analyzing business needs, gathering requirement and define scope and objectives to make business decisions
Develop plans and deliver result in a fast-changing business or regulatory environment. While leading and developing a team of experienced professionals and supervisors. Coaching and making decisions related to talent management hiring, performance and disciplinary actions. You will also collaborate with managers and supervisors in the organization to ensure staff selections align with current future needs.

Impact/Dimensions :

Develop and foster new and existing relationship with management, consultants, and users to understand business priorities while compiling and prioritizing, enhancements, defect resolution to the solutions.

Provide broad oversight and guidance for activities which includes analysis of business requirements and preparation of detailed technical specifications to write application and Program.
Help setting up high level direction, strategic and technical planning of system / application technology in accordance with internal and external software compliance standards.
Develop plans and deliver result in a fast-changing business or regulatory environment. While leading and developing a team of experienced professionals and supervisors. Coaching and making decisions related to talent management hiring, performance and disciplinary actions. You will also collaborate with managers and supervisors in the organization to ensure staff selections align with current future needs.

Key Performance Indicators (KPIs) :

Responsible to create Best-in-class RPA Center of excellence by providing Robust and Best-in-class RPA Project deliveries.
Responsible to achieve best-in-class Bot Utilization.
Annually 20% improvement in End-to-end Process KPIs until best in class
Develop Business case for Senior leadership team to get their sign - off for expansion of Organization s RPA Program to next stage with new and improved software.
Manage and Maintain Change Request sign-off from the Functional leader to ensure respective headcount is released so that benefit can be realized in Organization s PNL.
Responsible to create a strong pipeline (At least for next 2 years) for sustainability of the RPA Program.
Ensure 100% Adherence to organization s Sox and legal compliances policies, while automating any RPA Process.
Drive / Scheduling of Daily / weekly / Monthly discussion with Process team to discuss and identify improvement opportunities in the activities deployed in Prod environment.
Ontime and accurate Process Automation delivery.
Automation CSAT score of 3.5 and above (in a scale of 1 to 5, where 5 is highest)

Major Opportunities and Decisions :

Ability to build Servant Leadership model in the organization to insure that Priorities are according to organization s decision and not as per their own decision.

Experience with Agile development methodology to take care about changing requirements of the functional team
Work with Functional team leader to help them identifying various opportunities to improve deployed Processes to minimize exceptions and Average handling time
Ontime and errorless delivery of the automation project.

Management/Leadership :

Must have Quality that future leaders will want to hone
Must have Ability to understand complex RPA Process and to identify areas of improvement.
Must have ability to understand the goals of the organization and act accordingly to help organization achieving the Goals.
Must have ability to analyze and resolve all the issues within RPA Projects in a short time
Must have ability to understand what their customers (Functional Team) do and why they do it, to avoid any business impact while managing the RPA Project solutioning.
Team Player, Self-Managed, Self-motivated, and able to handle entire RPA program independently without the help / guidance by other leadership team.

Key Relationships, Stakeholders & Interfaces :

Working with executive leadership, they select and prioritize projects to ensure work aligns with strategic goals
Provide training to other team members on Automation techniques.
Provide enhanced level of customer service to internal and external groups (Bunge Global, Bunge APAC, Counterparties and Statutory teams)
Drive Automation CSAT score post delivery of each automation project to make sure that the requirement of the requestor is met.
Monthly discussion with stakeholders and resolution of their queries to make sure no impact on business
Monthly / weekly and daily reporting to Functional leader and CI & RPA Lead
Periodical audit for all the RPA Program documentation.

Knowledge and Technical Competencies :

Experience with Agile development methodology.
Experience with Databases (SQL or NoSQL) often preferred.
Knowledge of RPA Management and handling
Understanding of workflow-based logic.
Strong attention to detail and analytical skills.
Superior time and project management skills.
Ability to present technical details to non-technical audiences.
Excellent problem solving/analytical skills and complex troubleshooting methods.
Ability to work through ambiguous situations.
Excellent presentation, verbal, and written communication skills.
Self-motivated, able to work independently, and able to take initiative without always being directed.
Ability to multitask in a fast paced environment and prioritize the most critical tasks and projects

Education/Experience :

Minimum Education Qualification - Graduate

>=5 years of work experience in Process Automation role with Leading BPO / SSC
LEAN Six Sigma Green Belt Trained from reputed organization (not from institute) will be preferred
Demonstrate proficiency with statistical and process management software, such as Minitab, and flow charting software or process mapping software (e.g. visio)
Process knowledge in F&A Operations
Ability to provide high quality level of customer service
Strong written & oral communications skills in English. Knowledge of Asia languages added advantage.
Strong problem solving & organization skills
Excellent computer skills and competency in Microsoft Office (Word, PowerPoint, Excel, Outlook, Access, MS SQL)
Deliver at least 15 Access or Excel or SQL Automation Projects having USD 5000 and above impact
5+ years experience in any of the programming languages like C/C++, Python, VB Script, Ruby, Java, JS, .Net.
Basic programming knowledge on HTML, JavaScript (or any scripting language).
Able to design technical specification documents for RPA Projects.
Experience developing and consuming APIs.
BluePrism / Automation Anywhere RPA Developer certifications preferred but not required (training can be provided).