Relationship Manager

Role &What is this role about?

Key responsibilities and metrics include:

⭐ The Relationship Manager will be responsible for the renewals and the referrals

of the student.

⭐RM must have the ability to Cross sell/Up sell the product.

⭐RM should aim to engage and preserve the existing customers and cultivate

profitable relationships as well.

⭐RM will be required to interact with customers via calls and messages.

⭐Documenting the queries of the parents and managing to solve them in time.

⭐Managing daily trackers of the student operation team.

⭐Maintaining the feedback from the parents and ensuring the proper action is taken

in time.

⭐RM should take up the responsibility of managing the Tutor success.

What will make you fit for the role

Pre-requisites:

⭐Excellent communication and interpersonal Skills

⭐Eligibility - MBA or equivalent certification in Sales.

⭐Excellent skills on MS Office, Documentation, Advanced Excel.

⭐Customer Satisfaction Focus: Ability to listen and active problem-solving skills

⭐Multi-tasking

⭐.Project management: Remarkable detail orientation for making accurate trackers

⭐Database management: Quick query response and resolution.

⭐Competent time management skills

⭐Self-motivated

Whats in store for you?

👉Experience of blitz scaling a startup

👉Meritocratic environment to work, where your rewards are directly proportionate

to your achievements. Practically no limit. Superlative rewards/growth for superlative

outcomes

👉Opportunity to work with some of the best talented and growth oriented folks

committed to building the best EdTech company globally

🏙️Location : Bangalore

In India, we have offices in Goa and Bengaluru. With our entire team collaborating

out of the Bangalore office, we would love to have our strategist sit with them and

brainstorm!

Our culture code : What we believe in…

1️⃣ Bias for Action : We reward people who bring unfair advantage to the

organisation, driving outcomes through quick execution

2️⃣Outcome Driven : We measure success based on the outcome rather than the

output! We believe in meritocratic philosophy, where growth is proportional to the

impact of your outcome

3️⃣ Thinking Big : Our vision is to make the best EdTech company globally by

reimagining the way children learn across the globe. And, that calls for audacious

folks, who don’t just survive, but thrive… taking bold bets

4️⃣ PPP : Our priorities - People, Product and Profit, in order of importance responsibilities

Preferred candidate profile

Perks and benefits