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5 Brandwatch Jobs
Principal Insights Analyst
Brandwatch
posted 5d ago
Job Role Insights
Key skills for the job
Job Description
- Aggregating data across various sources to present visually appealing dashboards that support our CX leaders in improving goals for retention and upsell.
- Delivers the monthly churn and risk reports, adding insightful recommendations for the leaders to take action with their teams.
- Supporting leaders with ad hoc requests for analysis to support their business cases and presentations.
- Engaging closely with QA on data where needed and looking for ways to incorporate AI/Automation to reduce manual work in this area.
- Aligning with Rev Ops and Finance to ensure we are all maintaining the same data hygiene and logic.
Minimum Required Qualifications
- Bachelor s degree. Experience in an analytics role at a large SaaS business will be considered in lieu of degree.
- Experience working with Salesforce CRM
- Demonstrated Experience working with business intelligence tools including Power BI, Tableau and Domo
- Experienced in stakeholder management and stakeholder communications.
- Able to articulate complex concepts in a clear and concise manner.
- Experience working in a highly collaborative, dynamic, and team-oriented work environment.
- High level of general technical understanding.
- Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors.
- Proficient in MS Office (primarily Excel)
Employment Type: Full Time, Permanent
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