Accountable for ensuring accurate and timely recording and payment of all third party supplier invoices while ensuring adherence to policies and procedures in the drive for exceptional service, operational excellence and compliance.
Manage more sophisticated & unique portfolio/countries for a fluid business with challenging and Constantly changing requirements and demands. Establish & manage relationships with stakeholders of different levels of seniority.
Regularly track and resolve outstanding issues that have been escalated, or further escalate to the necessary parties, complete incident root cause analysis and action closures.
Provide invoice processing related advice and information to staff across the GBS and its Business
Partners as and when required. The role is expected to provide extensive & value added analysis with proposal & recommendations
Implement best practices for the invoice processing process and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team.
Ensure accurate and timely delivery of payables services (i.e. invoice/ payment processing, report preparation, etc.)
Manage and coordinate the reconciliation of the relevant systems to ensure they balance and that any discrepancies or variations are investigated and corrected.
Enforce compliance with the Balance Sheet Integrity/ Reconciliation standard; accurate and timely reporting to Internal Control on ledgers for which the team is responsible.
Work with relevant Internal Control team to maintain controls currently owned and facilitate internal and external audit review
Expectations
High level of familiarity with the systems used in order to maintain and reconcile the relevant system to ensure it balances correctly
There is a high financial and reputational risk involved in prompt and accurate payments and invoice processing. Payments and invoices processed to be reviewed thoroughly to ensure completeness and accuracy
Invoices need to be indexed, processed and verified in an accurate and timely manner within tight deadlines
Maintain good relationships with external stakeholders to facilitate service delivery excellence.
Liaising with vendors and colleagues in different time zones and potentially in different languages requiring rigorous coordination between teams BP
Supporting team members who are servicing different vendors in various geographical locations and using different systems
Working hours (US shift) to support Business Partners
Essential Education & Experience
Bachelor s Degree in Finance, Accounting or related field
Currently pursuing professional qualifications (e.g. ACCA, CPA, CIMA) as added advantage
Minimum of 6-10 years of experience in general accounting, invoice processing and/ or payables operations.
Experience on tools - JDE, SAP, Ariba Guided Buying in payables and invoice processing, Sophisticated skills in Excel .
Mindsets
Own your success - Accountable for delivering innovative business outcomes; Seeks opportunities to
improve and digitize process delivery; Adheres to safe and ethical work practices
Think big - Actively builds own knowledge, capabilities and skills for the future; Values teamwork and collaborates to achieve results
Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers
Effortless customer experiences - Understands customer needs and delivers digital seamless self service customer experiences Digital first - Applies creative digital solutions to solve problems
Key Competencies
Operational Excellence - Has a sound understanding of process and workflow streamlining, problem
resolution and change management
Risk Management - Identifies external and internal factors that impact risk and mitigation
opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans
Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state
Digital Fluency - Effectively uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data
Analytical Thinking - Systematically breaks down a complex problem or process into component parts
using logical analysis techniques to reach a solution. Logically assesses relationships, grasps
interdependencies, and reviews trends within a complex problem or situation. Challenges
assumptions and reliability of acquired information
Decision Making - Makes decisions affecting both own tasks and those of others. Combines a variety
of factors including commercial awareness, risk and financial expertise to make appropriate decisions
and derive insights
Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital
technologies to develop new ideas, projects and opportunities
Influencing - Identifies areas of alliance and disagreement, evaluates options and potential outcomes,
and plans influencing strategy. Identifies short term customer needs and communicates benefits to he stakeholder. Knows when and how to use the chain of command
Problem Solving - Evaluates and prioritises problems for own area. Resolves problems in a timely way, using a combination of logic and experience to make decisions and solve problems
Relationship Management - Establishes and maintains relationships with peers and internal business partners to achieve results
Business Acumen - Identifies new or alternative approaches to performing business activities more efficiently