Senior Network SME_SDS/EIF

Key Responsibility

Work independently, providing On-site/Offshore support for Cisco and other OEM Network Device and service support

Handle day to day issues and request related to LAN/WAN and workstation network including Datacenter network

Daily administration and monitoring of health check of Network devices and services

Work pro-actively with other Teams including ServiceDesk for any alerts or major issues and bring to closure

Regular monitoring of Network stability and alerts and act pro-actively for resolution

Work with vendor support for any WAN or Network related issues or requests

Handle all backup and upgrade of Network configurations

Ability to adjust to the working environment and building a bonding with other Teams to achieve the common goal

Strong desire to learn and adapt latest technologies and deliver services effectively

Good analytical thinking which can help cross departments to work and solve issues in short time

Skill set

8-10 Years in Networking domain including real-time experience in Network support

Experience in working cross OEM Routing, Switching, Wireless, Firewalls, Load balancer and WAF technologies

Knowledge in Network Security technology and product such as firewall, load balancer, proxies and VPN across different vendors

Experience in network monitoring & management tools

Deep Knowledge in WAN technologies and protocols such as MPLS, AD, DHCP, DNS, etc.

Cisco (Routing, Switching, Firewall) CCNP/CCIE/Juniper/Palo Alto

Good Team management and communication skills

Very good written and spoken communication skills

Experience in fostering Team management in a diversified environment

Network certifications would be an advantage

Willing to work in shifts based on client/project requirements