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Manager - Key Accounts

12-16 years

Noida

Manager - Key Accounts

KONE

posted 20hr ago

Job Description

Qualification:

  • BE or B.Tech. / MBA

Key account manager is developing mutually beneficial relationships between KONE and customers which are strategic or nationally/locally important. He/she maximizes KONEs current and future share of customers business by identifying solutions and developing processes that add value to both KONE and the customer.

Customer relationship management: -

  • Accountable for managing strategic and/or Core 1 customers assigned to him/her.
  • Accountable for accuracy of customer data and
  • Accountable for customer plans, their approval and follow-up with the unit
  • Accountable for building and coordinating relationships on many levels between customers
  • organization and KONE as well as other
  • Responsible of evaluating any commercial or operational risks or customer complaints related to the account and raising them with the Management

Sell: -

  • Responsible for creating and managing opportunities in his/her customer base with the account teams.
  • Responsible for sharing customer knowledge and contacts to support other account team members to win the orders.
  • Creates value propositions with clearly described benefits of KONE solutions for customers needs.
  • Accountable for national or frame agreements and managing the customers contract portfolio.
  • Responsible for developing the profitability of the customers business with KONE according to the account plan.
Leadership / People Management: -
  • Determines the responsible KONE organization for the account together with the areas sales
  • Accountable for driving commitment to the shared objectives among the sales managers, salespersons, supervisors and other KONE team
  • Keeps the local salespersons and project managers up to date of the agreed practices, coordinates, monitors and reports the daily activities.

Employment Type: Full Time, Permanent

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What people at KONE are saying

Key Account Manager salary at KONE

reported by 4 employees with 11-18 years exp.
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₹17.3 L/yr - ₹28 L/yr
157% more than the average Key Account Manager Salary in India
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