Customer Care Executive

Job description

Hi Job Professionals!!

Greetings from BONKERS CORNER!!

Positions -

1. Customer Care Executive

REQUIREMENT - ANY GRADUATE FRESHER & EXPERIENCE CAN APPLY OF THIS PROFILE.

Salary - Upto 2.4LPA

Facilities -

6 days working

Fixed Shift with Rotational week Off

English

Role & responsibilities

• Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
• Assist customers in navigating our products/services, troubleshooting issues, and providing solutions to their problems.
• Manage customer complaints professionally, aiming for first-contact resolution and ensuring positive experiences across all customer touchpoints.
• Be adaptable and ready to switch between Voice and Chat processes based on workload and company needs.
• Handle and resolve customer complaints in a professional and empathetic manner, aiming for first-contact resolution whenever possible..
• Continuously seek ways to improve the customer care process and contribute to overall customer satisfaction.

How to Apply:

For any queries or to schedule an interview, please contact Mahima at 7066694343. Alternatively, you can send your resume to hr.recruiter@bonkerscorner.com. Kindly allow us time to review your application, and feel free to follow up via text or email.