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52 BOBCARD Ltd. Jobs

AVP/ Manager - IT Application Support (Credit Card Domain)

10-16 years

Mumbai

1 vacancy

AVP/ Manager - IT Application Support (Credit Card Domain)

BOBCARD Ltd.

posted 11d ago

Job Role Insights

Flexible timing

Job Description

Role & responsibilities

  • Lead a team of application support, IT Operations
  • Manage and own the Incident Management Process
  • Managed IT initiatives for implementation, roll-out for IT applications like Credit Card, Merchant Management Systems, Customer Service Platforms such as Customer Portal
  • Technical & Functional support to business and vendors
  • Participate in requirements and architecture debriefs with the team to assess feasibility of the solution and identify needs for design and implementation
  • Taking initiatives to provide innovative technology inputs for product setups, operations, marketing etc.
  • Managing software vendors for developments, delivery, implementation & support etc.
  • Business co-ordination for all technology matters
  • Assist with integration of testing tools and procedures with development and build tools and procedures.
  • Provide input to application/infrastructure scalability
  • Lead and prioritise teams work load
  • Plan application releases and configuration changes
  • Change Management, Incident Management, Implementation, Development & Project Management.
  • Interact with internal teams and external 3rd party vendors to troubleshoot issues/bugs
  • Achieve & manage SLAs
  • Maintain application monitoring, performance tuning and testing
  • Manage application/patch implementation, backup and roll-back plans
  • Perform ETL activities on Oracle/SQL Database
  • Write SQL queries basis requirement of Operation & Business
  • Ability to drive compliance & process adherence

Preferred candidate profile

  • Applicants should possess the following attributes:
  • Clear understanding of ITIL framework
  • Enterprise applications and integration with various core applications
  • Incident and Change Management
  • Lead In-house development projects
  • Oracle RDB 11,12 - Basic Admin Knowledge.
  • PL/SQL development Oracle/ MS SQL (5-7 Years)
  • BI Reporting Tools (1-2 Years)
  • Hands on Java and .Net, Operating systems, Web Servers
  • Process Re-engineering and Automation
  • Vendor Management




Employment Type: Full Time, Permanent

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People are getting interviews at BOBCARD Ltd. through

(based on 14 BOBCARD Ltd. interviews)
Job Portal
Company Website
Referral
Walkin
Recruitment Consultant
44%
21%
14%
7%
7%
7% candidates got the interview through other sources.
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What people at BOBCARD Ltd. are saying

IT Manager salary at BOBCARD Ltd.

reported by 4 employees with 8-9 years exp.
₹10 L/yr - ₹16.5 L/yr
8% less than the average IT Manager Salary in India
View more details

What BOBCARD Ltd. employees are saying about work life

based on 477 employees
55%
38%
51%
99%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

BOBCARD Ltd. Benefits

Work From Home
Job Training
Health Insurance
Soft Skill Training
Team Outings
Education Assistance +6 more
View more benefits

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