Manager/Asst. Manager- Card Issuance

Role & Responsibilities:

Key highlights of the role are listed below (purely indicative and not limiting):

• Possess working knowledge of Access Plus and Vision Plus
• Strong analytical skills with sound knowledge issuance policies.
• In-depth knowledge of credit card management and issues and developments affecting the banking industry.
• Optimize team workload distribution and structure for consistent high performance.
• Regularly review processes and implement improvements as necessary.
• Excellent interpersonal, communications and presentation skills with ability to work cross-functionally, across different business areas and seniority level, and to synthesize detailed information
• Strong leadership and management skills.
• Interaction with Analytics, Underwriting, Sales, Marketing, Product, Operations and for a 360degree portfolio approach.
• Develop and update Standard Operating Procedures (SOPs) for related processes, subject to review by the Operational Risk team.
• Provide support for ad hoc and automation activities within and outside the department.

Job specific skills

Applicants should possess the following attributes:

• Effective Spoken & Written Communication skills in English and Hindi are a must.
• Patient listener.
• Capable of Decision Making.
• Good Interpersonal Skill.
• Customer centric.
• Hard Working
• Presentation skills to senior management