Blurbpoint - Manager - Customer Success - Digital Marketing Vertical (4-7 yrs)

Customer Success Manager - Australia (Remote, Full-Time)

Blurbpoint Media, a leading digital marketing company, is looking for a Senior Customer Success Manager to manage and grow client relationships in the Australian market. This role is ideal for a seasoned digital marketing professional with expertise in Facebook Ads, Google Ads, and SEO.

Key Responsibilities:

- Build and maintain strong, long-term client relationships.

- Manage onboarding, strategy, and overall client success.

- Optimize digital marketing campaigns (Facebook Ads, Google Ads, SEO).

- Identify upsell and cross-sell opportunities to drive revenue.

- Ensure client retention through proactive solutions and support.

- Collaborate with internal teams for seamless service delivery.

- Analyze and report performance metrics with actionable insights.

Qualifications:

- 5+ years in customer success and account management in the digital marketing industry.

- Experience handling 25+ client accounts.

- Must have experience working with international clients, especially Australian clients.

- Strong expertise in Facebook Ads, Google Ads, and SEO.

- Excellent communication skills, especially with Australian clients.

- Bachelor's degree in Marketing, Business, or a related field.

What We Offer:

- Competitive salary + growth opportunities

-5-day workweek

- Full management support

- Lead your own client portfolio & upskill

- Collaborative, fun team environment

Apply now! Send your resume

Call/WhatsApp: 7567105506