Collection Analyst

The role

The Collection Analyst is a vital role within the Blenheim Chalcot portfolio and Oakbrook. This role offers an excellent opportunity for an analyst to develop within a rapidly growing organization. The Collections Strategy Team is responsible for optimizing our collections strategies. The successful candidate will play a critical role in managing credit file reporting processes, analyzing credit losses, and designing strategic approaches to debt collection.

Key Responsibilities

• Develop and maintain robust credit file reporting frameworks to support business objectives.
• Analyze customer payment behaviors and delinquency trends to develop effective collection strategies.
• Design and implement Champion/Challenger testing methodologies to refine debt recovery approaches.
• Work closely with data scientists and analysts to ensure accurate reporting and effective strategy optimization.
• Present findings and recommendations to senior management, ensuring transparency and data-backed decision-making.
• Continuously improve collections analytics and reporting tools for enhanced efficiency.
• Ensure compliance with all relevant regulatory requirements and internal policies.

About you

The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.

Must-Haves

• Highly proficient in using analytical tools, including SQL, to extract and manipulate data effectively.
• Strong experience in designing and optimizing collections strategies and processes using subject matter knowledge and data analysis.
• Excellent presentation skills, with the ability to articulate complex strategies and insights clearly to both technical and non-technical audiences.
• Strong problem-solving abilities with a data-driven approach to decision-making.
• Ability to work independently while also collaborating effectively with cross-functional teams.

Good to Have

• Experience using R for data analysis and/or decision-making processes.
• Proven track record in managing and executing Champion/Challenger testing frameworks.
• Advanced understanding of debt collection strategies, forbearance tools, and industry best practices.
• Familiarity with machine learning or predictive analytics in the collections domain.

About Blenheim Chalcot

Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.

The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.

Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!

One of our FinTech ventures, Oakbrook, is scaling fast and we re looking to hire high energy, motivated and curious talent to support them on that journey!

About Oakbrook

Founded in 2011, Oakbrook has united experts in consumer lending, advanced analytics, and innovative technology, all driven by the belief that consumer lending can be more personalized and customer centric. The collective mission across our three companies is to simplify and tailor the borrowing experience. By leveraging cutting-edge technology, data, and analytics, we provide fairer access to credit that reflects each customer s unique circumstances, moving beyond outdated models that rely on averages and backward-looking assessments. Our goal is to create a more inclusive, individualized approach to lending.

What we can offer you

• Be part of the World s Leading Digital Venture Builder
• Have the opportunity to be a part of and learn from the incredible diverse talent in BC
• Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
• A fun and open, if a little cricket obsessed, atmosphere - we own the Rajasthan Royals IPL team!
• 24 days of annual leave 10 public holiday days
• Private Medical for you and your immediate family Life Insurance for yourself

Important

At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.