Lead - Quality Control & Assurance - Manufacturing Industry (16-27 yrs)

Lead - Quality Control and Assurance - Manufacturing Industry

- Experience in managing supplier , process and outgoing Quality Control in manufacturing industry.

- Oversee End to End quality assurance with a Prevention mindset

- Customer Quality

- Making of effective Quality plans for process

- Effective implementation of right measurement methodologies for all the existing, new processes

- Six sigma - Black Belt will be preferred

- Expert in 8D / A3, Problem solving methodologies

- Excellent communication, convincing & Presenting skills

Purpose of Position:

- To oversee End to End quality assurance with a Prevention mindset.

- Driver of the Issue to Prevention Process (I2P), be a I2P champion

- To liaise with all the Plant to drive Customer centric culture leading to good CNPS scores

- Propagate Customer Centric culture across International.

- Central SPOC to drive the IMS implementation

Key Responsibilities:

- Be central SPOC for implementation of QMS/IMS systems in International

- I2P Champion for a multi-country scope.

- Animate the Customer Safety issue (CSI) Offer Safety Alert (OSA) to drive effectiveness for Zero cases of CSI, OSA.

- Take learnings from the CSI, OSA & implement preventive actions.

- Recurrence charts to avoid any repeat of issues after implementation of CAPA

- Drive for Strong system implementation to ensure effectiveness of IMS processes

- Develops and implements process controls consistent with IMS & International Standards.

- Liase with the Global I2P, G8D coordinators to implement all the processes

- Interact regularly with customers, marketing and service team to better understand their expectations and concerns

- Conduct visits & drive the Customer visits to capture the Voice of Customers and drive customer satisfaction.

- Represent the voice of customer and drive the customer centricity within the entity

- Drive the containment and corrective actions for all field issues (FFR/Surveillance). Conduct workshops and drive continuous improvements.

- Drive prevention activities in plant to drive robust and sustainable processes

- Drive the relevant quality programs and methodologies like 8D, Lean 6 sigma, to ensure continuous improvement

- Drive Customer measures - RTA, TEX