Delivery Manager - Staffing Firm (3-8 yrs)

Delivery Manager

Job Description:

Client Management:

- Serve as the primary point of contact for clients, understanding their staffing needs and ensuring successful delivery of services.

- Build and maintain strong client relationships to ensure satisfaction and repeat business.

- Regularly communicate with clients to provide updates on delivery status and address any concerns or issues.

Team Leadership:

- Lead and manage a team of recruiters and account managers, providing guidance, support, and mentorship.

- Set performance goals for the team and monitor progress to ensure targets are met or exceeded.

- Foster a collaborative and motivating work environment to maximize team productivity and morale.

Recruitment Strategy:

- Develop and implement effective recruitment strategies to attract top talent for domestic staffing needs.

- Ensure that the recruitment process is efficient, streamlined, and aligned with client expectations.

- Oversee the candidate selection process, ensuring that candidates are a good fit for both the role and the company culture.

Process Improvement:

- Continuously evaluate and improve delivery processes to enhance efficiency, quality, and client satisfaction.

- Implement best practices in recruitment and delivery management to stay ahead of industry trends.

- Address any operational challenges and find solutions to optimize the delivery process.