Executive/ Sr. Executive - Online Programmes

Student Lifecycle Management Support:

a. Managing of Semester Orientation Sessions, Weekend Contact Sessions, and Planning for

Contingencies as required.

b. Conduct of Evaluation Components - Graded Quizzes & Assignments, Comprehensive

Examination for Term 1 Courses & Comprehensive Exams for Term 2 Courses, coordinating

with the Faculty, TAs for timely Evaluation and sharing the results data for grading and further

results publications.

c. Triggering of End of Semester & End of the Programme Feedback Survey for all programme

batches.

2. Faculty & Mentor Support:

a. Assigning of Guest Faculty, TAs, Mentors for Courses and Releasing Offer Letters.

b. Providing administrative support to Off Campus & Guest Faculty and Teaching Assistants

(TA's) in their assigned programs.

c. Organizing platform training & periodic Faculty and Teaching Assistants (TA's) meetings.

d. Organizing platform training & periodic Mentor meetings.

e. Collating and sharing of Student Class Attendance & Exam Reports with Faculty.

f. Processing of Honorarium Payment requests on time for Guest Faculty & Teaching Assistants

(TA's) & Mentors.

Management of Programme Semester Calendar:

a. Assisting Programme Coordinator in Programme Semester Calendar (Term1 & Term 2)

preparation for all batches.

b. Sharing of Programme Semester Calendar, Exam Calendar and key dates with all students at

the beginning of semester.

c. Tracking the progress of Programme Semester Calendar and planning for contingencies as

required.

4. Communication:

a. Student Communication: Ensuring Timely Release of all Student Communications &

Announcements (Welcome Mail, Platform and Orientation Session Training, Sharing of

Semester Calendar, Exam Calendar, Key dates of semester & Terms, Communication on the

Practice test enablement and Conduct of Evaluation Component - Graded Quizzes &

Assignments, Comprehensive Examination for Term 1 Courses & Comprehensive Exams for

Term 2 Courses, Opening up of Re-Evaluation window, Results Declaration for Semester.

b. Faculty, TAs, Mentors Communication: All updates and students communication to be

shared with academic and mentor support team.

c. Internal Teams: Standard communication and timely follow up ensuring all activities in

operations runs smoothly and in timely manner.

5. Examinations & Evaluations:

a. Assignment Groups Management for Evaluation Component - Graded Quizzes &

Assignments: Managing the Creation & Mapping of Students to various Assignment Groups.

Providing Support for the conduct of Experiential Learning Component Exams pertaining to

the Evaluation Component - Graded Quizzes & Assignments.

b. Planning, Scheduling of Practice Tests and Actual Exams and Conduct of Examinations for

Comprehensive Exams for Term 1 Courses and Comprehensive Exams for Term 1 Course for

Regular (Slot 1) and Make-up (Slot 2) Examinations.

c. Managing Examinations Operations, ensuring successful conduct of Examinations for

Students for all programme batches, reviewing UFM cases.

d. Evaluation Planning, Answer Scripts Assigning to Assessors and the Completion of Evaluation

for Evaluation Component - Graded Quizzes & Assignments, Comprehensive Examination for

Term 1 Courses & Comprehensive Exams for Term 2 Courses through Assessors / Teaching

Assistants (TA's).

e. Follow up with Faculty & Teaching Assistants (TA's) for evaluating Evaluation Component -

Graded Quizzes & Assignments, Comprehensive Examination for Term 1 Courses &

Comprehensive Exams for Term 2 Courses answer sheets on time.

f. Grading Operations Management & Timely Release of Semester Results for all batches.

6. Managing Semester Operations & Reports:

a. Coordination with various Back Office Cell team members for ensuring smooth Semester

Operations for all program batches. Providing data to Academic Coordinator as per

requirement on a regular basis.

b. Generate and analyze reports on registration metrics, system performance, and user

feedback.

c. Present findings and recommendations.