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90 Birdeye Jobs

Salesforce Product Owner / Business Analyst

5-9 years

Gurgaon / Gurugram

1 vacancy

Salesforce Product Owner / Business Analyst

Birdeye

posted 7mon ago

Job Description

Who you are:
  • The ideal candidate will have a strong understanding of Salesforce and how it can be used to maximize operational efficiency and improve customer experience
  • The successful candidate should have a minimum of 4 years of experience in Salesforce, have strong knowledge of Salesforce s configuration, customization, and integration capabilities, and have a thorough understanding of the Salesforce platform and its data model
  • Additionally, they should be comfortable working closely with stakeholders to help drive business objectives and have a demonstrated ability to troubleshoot and solve complex problems
  • The ideal candidate should have excellent communication skills and be comfortable working in a fast-paced environment
What Youll Do:

The ideal candidate will have a customer-centric mentality, willing to go the extra mile for the customer, and will break down all barriers to ensure customer success. You also will ensure that our customers voice is represented by serving as the Key player across the Birdeye landscape, surfacing feedback and trends for our business partners and advocating directly for the solutions that improve both product and functional experience, and will accelerate our customer s success through digital transformation within functional domains. You will scale expertise by creating relationships across the enterprise, making intentional investments in the areas that benefit our customers the most
requirements
  • Bachelors in a technical discipline such as: Computer Science / Mathematics / Engineering
  • 5+ years of experience working as a Salesforce Administrator
  • Salesforce certified Administrator and or Sales/Service Cloud consultant
  • Previous experience working, and leading, in an agile environment

Employment Type: Full Time, Permanent

Read full job description

Prepare for Business Analyst roles with real interview advice

Top Birdeye Business Analyst Interview Questions

Q1. OOPs Concepts and Functions.
Q2. What is the difference between final, finalize and finally?
Q3. What is the difference between POST and PUT HTTP method?
View all 12 questions

What people at Birdeye are saying

Business Analyst salary at Birdeye

reported by 1 employee with 2 years exp.
₹8.1 L/yr - ₹10.4 L/yr
5% less than the average Business Analyst Salary in India
View more details

What Birdeye employees are saying about work life

based on 146 employees
69%
99%
98%
61%
Flexible timing
Monday to Friday
No travel
Night Shift
View more insights

Birdeye Benefits

Work From Home
Free Food
Team Outings
Health Insurance
Cafeteria
Job Training +6 more
View more benefits

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