Bigul - AVP - Online Business (1-2 yrs)

Job Description:

Client Relationship Management:

- Build and maintain strong relationships with institutional clients' post-sales.

- Address client inquiries and provide exceptional service to ensure client satisfaction.

Trade Settlement and Confirmation:

- Oversee and ensure timely settlement of trades and accurate trade confirmations.

- Coordinate with internal teams and external parties (like custodians and clearing houses) to resolve settlement issues promptly.

Risk Management:

- Monitor and manage post-trade risks including settlement, credit, and operational risks.

- Implement risk mitigation strategies and ensure compliance with regulatory requirements.

Operational Efficiency:

- Streamline post-sales processes to enhance operational efficiency.

- Identify opportunities for process improvement and automation to reduce risk and cost.

Reporting and Documentation:

- Prepare and analyse post-trade reports for management and clients.

- Maintain accurate records and documentation related to post-sales activities.

Team Leadership and Development:

- Supervise and mentor junior team members.

- Foster a collaborative team environment and provide training as necessary.

Recruitment of Team members.

- Recruitment of Call & Trade and dealers in terms of performance, Training, Quality and attrition management.

Required Skills & Qualification:

- Bachelor's degree in Finance, Economics, Business Administration, or a related field.

- Advanced degrees (MBA, CFA) preferred.

- Extensive experience in a similar role within the Broking industry, with a focus on post-sales operations in equity or derivative markets.

- Strong understanding of trade settlement processes, regulations, and market practices.

- Excellent analytical skills and attention to detail.

- Proven ability to manage multiple priorities and work effectively under pressure.

- Exceptional communication and interpersonal skills, with the ability to interact effectively with clients and internal stakeholders.

- Knowledge of risk management practices and regulatory requirements.