Network Engineer

Company Details:

Valmont Structures is a global leader in providing high-quality infrastructure solutions. With decades of experience, we specialize in designing and manufacturing structures for a wide range of applications, including:

• Utility and Lighting Poles: Durable and reliable solutions for power distribution and public lighting.
• Communication Towers: Advanced structures to support the growing demand for communication infrastructure.
• Traffic Structures: Innovative designs to enhance road safety and traffic management.

At Valmont, we pride ourselves on our commitment to engineering excellence, sustainability, and customer satisfaction. Our team of experts works closely with clients to deliver customized solutions that meet their specific needs and exceed expectations.

Job Description:

Essential Functions:

• This position reports to the Information Technology Manager and has no direct or indirect reports.
• Travel up to 25% (domestically and internationally) to Valmont locations in support of company projects, directives, and initiatives.
• Acquire, configure, install, maintain, troubleshoot, upgrade and repair the servers and client computer systems, hardware, interfaces, and peripheral devices locally or remotely and video conferencing executive global support.
• Acquire and install new software releases and system upgrades, evaluate and install patches, resolve software related problems, and maintain data files and monitor system configuration to ensure data integrity.
• Evaluate, procure, configure, test, install, maintain, perform complex troubleshooting and repair of personal computers and related equipment, including MAC/PCs, laptops, video conferencing equipment and tablet computers.
• Proactively manage the PC lifecycle and contribute to establishing standards of purchasing, imaging, configuring, and installing software, maintaining, and disposing of computer equipment assets. Confer with staff, users, and management to recommend requirements for new systems or modifications. Ensure that new systems and programs are thoroughly tested and all changes documented prior to going into production, including recovery processes.
• Serve as primary member of a rotating after hours technical support contact for Desktop, Shop Critical Computer systems, and VDI problems.
• Demonstrate the ability to manage projects including: analyzing requirements, planning, execution of plan, tracking progress, and effectively communicating status and project expectations to the appropriate audience.
• Plan and schedule project timelines and milestones using appropriate tools to track various system installations, develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Develop, document, and revise system design procedures, test procedures, and quality standards.
• Design, engineer, and execute processes and technologies to enable automated deployment of end user compute.

Important Details about the Role:

• Provide end user compute support (Virtual and Physical).
• Maintain a high degree of self-directed activity.
• Leverage a variety of technical platforms to achieve automated end user compute distribution. Including, but not limited to expertise in the Intune, Entra, Tanium (imaging and deployment), vendor enabled capabilities, and secure workstation posture enablement.
• Work closely with Shared Services IT and individuals in the business to collaborate on network/server related matters, conduct tests, review, and document system performance to ensure current business needs and potential future demands are met with the best technology solution available.
• Must possess the ability to research potential resolutions to complex issues regarding hardware and software support for the end user.
• Collaborate with System and Network Engineers to support installation of network hardware and software at all site locations to ensure that network security is properly executed, maintained, and tracked. Co-administer Windows updates and Microsoft Deployment Tools (MDT) for user PCs at all sites.
• Provide File/Print Server and DHCP Server support installing new printers, configure DHCP reservations, update printer drivers, monitor server health and operation and escalate problems as necessary including basic troubleshooting for copiers, printers and fax machines for all sites.
• Responsible for properly tracking and documenting all system problems, changes, and problem resolutions using the company trouble ticketing system.
• Handle problems that arise in a timely fashion, even when under severe time constraints and extreme pressure.
• Maintain rapport and teamwork with all members of Valmonts IT staff. Work in conjunction with other IT Shared Services groups Enterprise-wide to deploy and maintain end-user hardware and software.
• Communicate needs and escalate issues, outages and incidents to Corporate IT Shared Services management as well as the appropriate executive management and\or facility manager.
• Provide email and wireless Internet configuration for iPhones, and Android mobile phones and other devices.
• Educate non-technical customers in the use of microcomputer-based products.
• Assist, train, and direct desktop personnel engaged in special project work, problem solving, monitoring, installing hardware and software.

Required Qualifications of Every Candidate (Education, Experience, Knowledge, Skills and Abilities):

• Preferred Bachelors with 5+ years relevant experience or Associates Degree with 7+ years relevant experience or 9+ years of relevant experience.
• Experience with Windows Server Update Services technologies/applications.
• Experience with Microsoft Deployment Toolkit technologies/applications.
• Thorough knowledge of Microsoft’s Active Directory user/computer administration.
• Experience with workstation deployment automation including Entra, Tanium, InTune, and vendor tooling.
• Basic knowledge of network components and TCP/IP protocol.
• Demonstrated ability to troubleshoot, identify and replace components on computers and peripheral equipment.
• Thorough knowledge of Windows desktop operating systems, including Windows 7, 8 & 10, Server 2008R2, 2012, 2016.
• Demonstrated ability to configure personal computers for network operations.
• Thorough working knowledge of Microsoft Office software (Outlook, Excel, Word, Access and PowerPoint).
• Ability to lift and transport equipment weighing up to 50 pounds from a floor or table position using a proper lifting technique.
• Excellent written and verbal communication skills, problem-solving and analytical ability, and the ability to work in a fast-paced, dynamic environment.
• Valid driver’s license.

Highly Qualified Candidates Will Also Possess These Qualifications:

• Bachelor’s degree in computer science, MIS, CIS or Associates Degree of Applied Science in Information Technology.
• CompTIA A+, Network+ and Server+, MCP, MCITP, MCSA, and/or VMware/vSphere Certification.
• 7+ years’ experience with Network Administration or Systems Analyst.
• 10+ years of PC Support work experience in a corporate, retail, or manufacturing setting.
• 7+ years of experience with VMware and vSphere applications.
• 7+ years of experience with Polycom or Tandberg voice/video conferencing technologies/applications