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Term Coordinator-Customer Experince-Pune

5-10 years

Pune

Term Coordinator-Customer Experince-Pune

Bharti Airtel

posted 3hr ago

Job Role Insights

Flexible timing

Job Description

Term Coordinator-Customer Experince-Pune:

Required Abilities:

  • Speech Clarity The ability to speak clearly so others can understand you.

  • Excellent problem solving and prioritizing skills.

  • Written Comprehension The ability to read and understand information and ideas presented in writing.

  • Oral Expression The ability to communicate information and ideas in speaking so others will understand.

  • Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.

  • Speech Recognition The ability to identify and understand the speech of another person.

Required Work Experience : Coordinator

Degree : Associate of Science - AS | Bachelor of Arts - BA

Required Knowledge :

  • English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

  • Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

  • Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Required Skills : Coordination Plan, Office Management, Administrative Management, Record Keeping

Primary Responsibility :

  • Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

  • Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

  • Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.

  • Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.

1. Timely and Accurate submission of data to TERM Cell/DoT - Monthly and Adhoc

2. Risk Mitigation by avoiding repetitive NCs contribution 50% (All Sources)

- 100% Closure by Q1

- No Error in CAF Digitization


Employment Type: Full Time, Permanent

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What people at Bharti Airtel are saying

3.6
 Rating based on 7 Coordinator reviews

Likes

My good time, I'd got good peoples and supportive persons.

Dislikes

No working balance, according to 12 - 13 hours work there is no increment and not satisfied salary as per the working hours.

  • Job security - Poor
  • +3 more
Read 7 Coordinator reviews

Coordinator salary at Bharti Airtel

reported by 15 employees with 1-8 years exp.
₹1.2 L/yr - ₹4.5 L/yr
13% less than the average Coordinator Salary in India
View more details

What Bharti Airtel employees are saying about work life

based on 13.7k employees
54%
60%
53%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Bharti Airtel Benefits

Submitted by Company
Parental Benefits
Health and Wellbeing @ work
Competitive Remuneration
Personal Development
Others
Employee Support +1 more
Submitted by Employees
Job Training
Health Insurance
Soft Skill Training
Cafeteria
Team Outings
Free Transport +6 more
View more benefits

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