Term Coordinator-Customer Experince-Pune

Required Abilities:

• Speech Clarity The ability to speak clearly so others can understand you.

• Excellent problem solving and prioritizing skills.

• Written Comprehension The ability to read and understand information and ideas presented in writing.

• Oral Expression The ability to communicate information and ideas in speaking so others will understand.

• Oral Comprehension The ability to listen to and understand information and ideas presented through spoken words and sentences.

• Speech Recognition The ability to identify and understand the speech of another person.

Required Work Experience : Coordinator

Degree : Associate of Science - AS | Bachelor of Arts - BA

Required Knowledge :

• English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Administration and Management Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

• Customer and Personal Service Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Required Skills : Coordination Plan, Office Management, Administrative Management, Record Keeping

Primary Responsibility :

• Interacting With Computers Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Communicating with Supervisors, Peers, or Subordinates Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Processing Information Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

• Making Decisions and Solving Problems Analyzing information and evaluating results to choose the best solution and solve problems.

• Getting Information Observing, receiving, and otherwise obtaining information from all relevant sources.

1. Timely and Accurate submission of data to TERM Cell/DoT - Monthly and Adhoc

2. Risk Mitigation by avoiding repetitive NCs contribution 50% (All Sources)

- 100% Closure by Q1

- No Error in CAF Digitization