Business Development Manager EBM ( DTH)

Team handling

Basic Knowledge of Excel & Presentation Skills

Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs.

Two wheeler to travel in market

Intent to work in a field role

Qualification : Any graduation

Age less than 32 years.

6 days Working.

Petrol Allowance given Separately

Functional Responsibilities :

• Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory.

• Ensure availability of recharge so that existing customers are adequately serviced
• Understand the market demographics and drive sales strategy according to customer segments
• Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets
• Ensure brand visibility through organized merchandising activities

• Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met

• Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes
• Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required.

• Plan field visits to gather & analyze competitor data on quality of services provided

• Ensure maintenance of adequate inventory level of installation equipment for contingencies
• Upselling of products and service packs to customers

Organizational Responsibilities :

• Effectively engage in partner appointment & partner management and control attrition & ROI

• Fostering the relationship with sales & service distributors in the assigned territory

• Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives
• Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance
• Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE )