Service Manager

1 DMC in India: Flight, Hotel, Tours | Bharat Booking Holiday Service Manager

Operation Department / Manali (Himachal Pradesh) / Full Time

Eligibility:
1. A Bachelors Degree In Business, Administration, Or Related Field.
2. Previous Sales And Management Experience May Be Advantageous.
3. Strong Industry Knowledge.
4. Excellent Leadership, Communication, Sales, And Customer Service Skills.
5. Computer Literacy And Good Organizational Skills.
6. Strong Creative Thinking And Problem-solving Skills.
7. The Ability To Work Under Pressure And Handle Stress.
Responsibilities:
1. Delegating And Directing Service Tasks, Monitoring The Progress Of Current Projects, And Managing Service Team Members To Ensure The Teams Objectives And Sales Goals Are Met.
2. Handling Customer Complaints Or Concerns Quickly And Professionally To Maintain Good Customer Relationships And Ensure Repeat Customers.
3. Assisting With Or Performing Administrative Tasks, Such As Managing And Updating Invoices, Processing New Orders, And Tracking Inventory.
4. Setting Up And Maintaining A Service Desk And Evaluating Its Efficiency.
5. Resolving Service Desk Problems And Improving Service Methods To Increase The Service Desks Productivity And Customer Service.
6. Monitoring Department Issues And Client Complaints To Create Methods To Lessen Recurring Issues.
7. Auditing Work And Customer Service To Ensure The Companys High Standards, Efficiency, And Productivity Goals Are Met.
8. Maintaining Strong Relationships With Manufacturers, Dealers, And Sales Representatives.
9. Helping To Train New Employees In Company Procedures.
10. Maintaining A Strong Working Knowledge Of Industry Regulations,