filter salaries All Filters (1)

Clear all

157 Bfsi Jobs in Navi Mumbai

Senior Manager - Transformation Lead

13-20 years

Navi Mumbai

1 vacancy

Senior Manager - Transformation Lead

Hexaware Technologies

posted 9d ago

Job Description

The Senior Manager will lead initiatives in Transformation, Process excellence, and delivery excellence within Service delivery thats operational in hybrid mode and includes BPS + IT operations, for Client(s) in the Financial services / Capital markets sector.

This role entails Identify, Lead, Manage, Mentor &/or execute Process improvements, Technology-enabled project initiatives with an objective of reducing cost and increasing efficiency / productivity for this BPS + IT Ops delivery engagement.


Roles & Responsibilities:

  • Identify, Lead & execute projects that harness one or many solution levers like Process re-engineering, Technology-enabled intervention, Automation etc. focusing on Improving efficiency, realizing Productivity benefits, per SOW / Contractual commitments
  • Process review, analysis, transformation within the financial services construct
  • Drive continuous improvement initiatives across BPS + IT operations delivery teams
  • Implement Best practices for IT operations to enhance efficiency and effectiveness, across the SDLC lifecycle
  • Develop and manage relevant metrics and KPIs to measure Delivery excellence with an analytical mindset for measuring the complex, unknowns etc. of processes
  • Collaborate with Global cross-functional, virtual teams to identify and successfully deliver Continuous improvement, Automation initiatives
  • Effectively project manage a portfolio of Improvement / Transformation & Change initiatives across various work streams
  • Report on progress and keep Org. Leadership, client stakeholders etc. closely appraised of progress and delivery
  • Support, Drive and improve a Delivery team-wide process innovation program that can drive the identification and delivery of operational improvements, especially automation
  • Stay abreast to the latest tools and technologies and the upcoming trends, as relevant to Ops delivery
  • Drive & foster a culture of continuous process improvement and collaboration within the team
  • Engage with global, cross-functional stakeholders (Client & Org. internal) including Leadership stakeholders, to understand business requirements/asks and align relevant Continuous / Process improvement strategies.

Preferred candidate profile


  • Minimum 15 years of relevant industry experience
  • Proven experience in Continuous improvement/Process Excellence role, preferably within IT operations of a Banking, Fin. Services institution
  • Robust understanding of Process excellence frameworks and methodologies like Lean, Six sigma, Lean IT, Business process re-engineering etc.
  • Possess strong understanding of various SDLC methodologies including but not limited to Agile, Scrum, Waterfall, DevOps etc. & Best practices employed within the overall SDLC lifecycle
  • Learning agility is a must, with commitment to understand the Business domain, Tech landscape and ability to devise, implement effective solutions, best practices etc. for achieving expected outcomes
  • Relevant certification and Practical knowledge in Process improvement / Innovation approaches (e.g. Six Sigma, Lean, Design thinking etc.).
  • Excellent analytical and problem-solving skills. Must possess a Solution-oriented & Transformation mindset

Perks and benefits

GLIP & Mediclaim



Employment Type: Full Time, Permanent

Read full job description

Prepare for Transformation Lead roles with real interview advice

Compare Hexaware Technologies with

Cognizant

3.7
Compare

TCS

3.7
Compare

Infosys

3.6
Compare

Wipro

3.7
Compare

HCLTech

3.5
Compare

Tech Mahindra

3.5
Compare

LTIMindtree

3.8
Compare

Mphasis

3.4
Compare

KPIT Technologies

3.4
Compare

Persistent Systems

3.5
Compare

DXC Technology

3.7
Compare

Sutherland Global Services

3.6
Compare

Optum Global Solutions

4.0
Compare

FIS

3.9
Compare

eClerx

3.3
Compare

L&T Technology Services

3.3
Compare

Virtusa Consulting Services

3.8
Compare

Coforge

3.3
Compare

CGI Group

4.0
Compare

GlobalLogic

3.7
Compare

Similar Jobs for you

Senior Process Excellence Manager at Hexaware Technologies

Pune, Navi Mumbai

10-17 Yrs

₹ 15-30 LPA

Processing Manager at Hexaware Technologies

Navi Mumbai

8-13 Yrs

₹ 15-22.5 LPA

Director of Operations at DEUTSCHE BANK AG

Pune, Jaipur + 1

10-15 Yrs

₹ 30-35 LPA

Senior Manager at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

12-17 Yrs

₹ 25-40 LPA

Associate Manager at Accenture Solutions Pvt Ltd

Mumbai

10-14 Yrs

₹ 12-16 LPA

Associate Manager at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

10-14 Yrs

₹ 12-16 LPA

Manager at Accenture Solutions Pvt Ltd

Hyderabad / Secunderabad, Delhi/Ncr + 1

7-12 Yrs

₹ 15-18 LPA

Business Transformation Manager at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

13-18 Yrs

₹ 15-20 LPA

Associate Manager at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

10-14 Yrs

₹ 12-16 LPA

Associate Manager at Accenture Solutions Pvt Ltd

Bangalore / Bengaluru

10-14 Yrs

₹ 15-20 LPA

13-20 Yrs

Navi Mumbai

9d ago·via naukri.com

13-15 Yrs

Mumbai, Navi Mumbai

2d ago·via naukri.com

4-9 Yrs

Mumbai Suburban, Navi Mumbai, Mumbai

20d ago·via naukri.com

0-5 Yrs

₹ 2.25 - 5.5L/yr

Mumbai, Thane, Navi Mumbai

2d ago·via naukri.com

13-15 Yrs

Mumbai, Navi Mumbai

17d ago·via naukri.com

8-13 Yrs

Mumbai Suburban, Navi Mumbai, Mumbai

8d ago·via naukri.com

1-6 Yrs

₹ 1 - 2.75L/yr

Vasai-Virar, Thane, Panvel +6 more

27d ago·via naukri.com

10-20 Yrs

Navi Mumbai

29d ago·via naukri.com

1-2 Yrs

Mumbai, Navi Mumbai

1mon ago·via naukri.com

3-8 Yrs

Mumbai Suburban, Navi Mumbai, Mumbai

16d ago·via naukri.com
How was your last interview experience?
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent