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Betsol
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Customer Support Executive
Betsol
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for providing timely and effective resolutions to our customers on support queries via chat or voice channel.
- Responsible for responding to customers in an efficient and professional manner.
- Meets expectations regarding productivity as defined by the process or manager.
- Escalates necessary cases to the right level within the defined LOB (Line Of Business)
- Ensures compliance with all company and departmental policies, procedures, and guidelines.
- May be required to perform other tasks as requested, assigned, or directed.
- Focus to achieve 100% customer satisfaction and fully responsible to delight customers with satisfactory service levels.
- Flexibility to work extended hours with minimal notice during high volumes.
- Working days: 5 days a week - Weekly time off: 2 days (Rotational) and not necessarily (Saturday / Sunday)
- Self-motivated with excellent communication skills with experience in US bases voice process.
- Innovative and self-starter
- Ability to work with minimum supervision.
- Demonstrated ability to work in a fast-paced
Employment Type: Full Time, Permanent
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What people at Betsol are saying
Rating based on 5 Customer Support Executive
reviews
Anonymous · Customer Success, Service & Operations
You can just work for earning some money and move to new place this is not a place to spend your whole life never expect any promotions
Politics no security of job
- Salary - Bad
Customer Support Executive salary at Betsol
What Betsol employees are saying about work life
Betsol Benefits
Work From Home 
Health Insurance 
Team Outings 
Job Training 
Soft Skill Training 
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