Retail Store Head || Bhopal

Job Title: Retail Store Head (RSH)

Location: Bhopal

Reports To: Area Sales Manager (ASM)

Position Type: Full-time

Job Overview:

As a Retail Store Head (RSH), you will play a pivotal role in driving the success of our stores. You will be responsible for achieving store mapping targets, working closely with the ASM to shortlist and book SIS, and ensuring that the stores are installed and stabilized within the defined timeframes. You will also be tasked with leading a team to drive secondary sales, support painters, and build strong customer relationships to ensure the store's success.

Key Responsibilities:

1. Store Mapping & Booking:
   
• Achieve the store mapping targets and ensure the expansion of the store network.
• Assist the ASM in shortlisting hot prospects and booking the SIS.
• Take the initiative to book some stores independently without the ASMs direct support.
• Ensure that the stores are installed within the defined timeframes.
2. Sales & Store Stabilization:
   
• Stabilize the secondary sales of the stores by building strong relationships with painters.
• Support the Sales Executives (SE) in identifying target painters per store, as shared by the HO BD team.
• Monitor and review the SEs performance, ensuring the team is well-trained and converting leads to sales.
• Ensure the SE contacts customers who have made recent purchases from Building Materials stores, converting them to Berger for their paint needs.
• Leverage the business provided by Berger to generate additional sales through painters.
3. Painter Management:
   
• Train and guide SEs on how to convert XP leads via the KCs (key customers) registered in the store.
• Ensure the SEs build a robust list of painters for each store and manage them effectively.
• Review the SEs' performance in the same way the BDO reviews DGs, ensuring quality work and tracking results.
4. Customer Relationship & Feedback:
   
• Get feedback from builders, engineers, and customers about their experience with the store’s products and services.
• Work with the RPO and ASM to ensure that builders and engineers are mapped and visited regularly.
• Review RP performance and share valuable feedback with the RPO and Prolinks manager for improvements.
5. Team Management & Coordination:
   
• Collaborate with TSIs (Technical Sales In-charges) to ensure they map and book stores effectively.
• Support TSIs in managing their relationship with painters in the stores.
• Work closely with the BDO and ensure the SEs are being guided and monitored for optimal performance.

Qualification & Skills:

• Education: Graduate / Post-graduate in Business or any related field.
• Experience: Minimum 5 years of experience in retail management or related sales roles, with at least 2 years in a leadership position.
• Skills:
• Strong leadership and team management skills.
• Ability to work in a target-driven environment.
• Good communication and negotiation skills.
• Knowledge of paint industry or building materials is a plus.
• Ability to work with cross-functional teams.
• Strong problem-solving and decision-making abilities.

Why Join Us:

• Competitive salary and benefits.
• Opportunity to work in a dynamic and growing company.
• Strong career growth potential within the organization.
• Collaborative and supportive work culture.

Interested candidates can apply through Naukri or contact us directly for more information.

This job description outlines the role, key responsibilities, required qualifications, and expectations from the Retail Store Head (RSH) to help attract the right talent for the position. Let me know if you need further modifications!