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15 Benchmark Digital Partners Jobs
Customer Relationship Manager
4-6 years
Hubli, Mangaluru, Mysuru / Mysore + 2 more
1 vacancy
Customer Relationship Manager
Benchmark Digital Partners
posted 1hr ago
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Job Description
- Coordinating the implementation of SAAS solutions, liaising between internal teams and
clients to ensure implementation is successfully completed - Work closely with internal stakeholders to develop and maintain implementation timelines,
ensuring that all tasks are completed on schedule. - Engage directly with clients in a customer-facing role, fostering strong relationships and
providing regular updates on the progress of implementations. - Identify potential challenges and proactively escalate issues to appropriate stakeholders,
working collaboratively to find timely and effective solutions. - Maintain accurate and up-to-date project documentation, including project plans, status
reports, and relevant client communication records.
- Must have strong communication skills.
- 4-6 years of strong customer delivery experience, managing projects related to business
software such as ERP, CRM, SAAS applications - Previous experience in a coordination or project support role.
- Proven ability to take customer suggestions or insights and translate them into technical
deliverables - Extensive technical account management customer engagement experience
Employment Type: Full Time, Permanent
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