Customer Service Role (5-8 yrs)

We're looking for a potential problem-solver and relationship manager to join our dynamic team!

Responsibilities:

- Resolve customer and teacher queries & build strong relationships.

- Ensuring class delivery without any hiccups

- Guiding dedicated Customers for all their queries and concerns

- Secure valuable referrals from existing parents.

- Drive seamless onboarding for new learners & ensure long-term engagement.

- Act swiftly to manage ad hoc situations, adhering to JetLearn values & ethics

Requirements:

- Proven track record in customer service & relationship-building.

- Capability of getting successful referrals from existing customers

- Minimum 2 years of relevant work experience.

- Thrive in a fast-paced, collaborative environment.

Location: Delhi Dwarka

Mode: Hybrid

Work Schedule:

- 10-hour shifts with a 1-hour break, 9 working hours

- 6 working days, 1 week off during weekdays

Joining Date:

- Immediate

Ready to thrive in a role that involves connecting with parents, problem-solving, and championing customer satisfaction? Join us as a JetGuide and let's make a difference together! -