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System Technician II
BCD Travel
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
In this role, you will assist the Senior System Technician with developing and delivering training to all team members. The System Technicians will compile and publish team metrics. This role represents the Enterprise ICT Organization and will cooperate with other IT functions to support the regular flow of business and IT projects and tasks; this role will also interface with non-ICT teams to provide technical assistance and insight. As the System Technician, you will adhere to all standards, policies, procedures, and security requirements. You will proactively improve processes and determine and recommend more effective products and applications, supporting hardware, software, and other technical solutions.
As a Field Services Technician, you will
- Troubleshoot hardware, software, and other IT solutions
- Follow all ICT policies and procedures
- Ability to add, change or modify new or existing reports
- Manage system status, taking steps to improve performance, and reliability as directed and per established policies and procedures
- Provide assistance to other technical teams (hands-on support)
- Will contribute to technology, security, and efficiency enhancements and improvements
- Develop training materials and train team members
About you
- Proven Technical Experience in a 24 x 7 IT Environment
- Excellent Communication Skills, Oral, Written and Presentation
- Excellent Knowledge of IT systems
- Excellent Troubleshooting and Problem-Solving Skills
- Excellent Customer Service Skills
- Ability to Develop, Interpret and Follow Written IT Policies and Procedures
- Experienced with Microsoft Business Software Applications and Other Communication tools
- Advanced Project Management Skills
- Detail Oriented
- Travel
- Asset Management and documentation
- Co-ordinates with third party vendors when required
- Proactive in tasks assigned
- Microsoft and/or Cisco Certifications
- Familiarity with ISO and PCI Standards
Employment Type: Full Time, Permanent
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(based on 69 BCD Travel interviews)
Referral
Walkin
Job Portal
Company Website
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51%
22%
16%
3%
1%
7% candidates got the interview through other sources.
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What people at BCD Travel are saying
System Technician salary at BCD Travel
reported by
3
employees
with 2-4
years exp.
₹6
L/yr - ₹8.1
L/yr
98%
more
than the average System Technician Salary in India
View more details
What BCD Travel employees are saying about work life
based on 559 employees
Flexible timing
Monday to Friday
No travel
Day Shift
BCD Travel Benefits
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