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Team Lead, Air and Rail haul

0-13 years

₹ 4.5 - 7.41L/yr (AmbitionBox estimate)

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Mumbai

1 vacancy

Team Lead, Air and Rail haul

Amazon

posted 12hr ago

Job Description

Amazon - where builders can build! We re looking for a smart, customer-obsessed innovator and owner to join our Operations Team

Purview of a Operations Manager
Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

Responsibilities include, but are not limited to

Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

Developing and/or referring to performance metrics to drive team performance and business results.
Identifying the business impact of trends and making data backed decisions.
Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

Key job responsibilities
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

Developing and/or referring to performance metrics to drive team performance and business results.
Identifying the business impact of trends and making data backed decisions.
Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

A day in the life
Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.

Developing and/or referring to performance metrics to drive team performance and business results.
Identifying the business impact of trends and making data backed decisions.
Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

About the team
This role will be part of a 7 membered team which takes care of Air and Rail operations for West. All job roles will be reporting to the Regional Manager. - Bachelors degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications


Employment Type: Full Time, Permanent

Read full job description

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What people at Amazon are saying

4.0
 Rating based on 207 Team Lead reviews

Likes

I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty

  • Skill development - Excellent
  • +5 more
Dislikes

I dislike bias, especially when it affects perceptions despite consistent delivery of results

Read 207 Team Lead reviews

Team Lead salary at Amazon

reported by 1.3k employees
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₹2.5 L/yr - ₹12 L/yr
21% less than the average Team Lead Salary in India
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