Account Management Services (RLBO- Scrutinizer)

Role & responsibilities

• Guide the Checkers and Makers in the Account Opening Process for Current and Savings Accounts.
• Act as a subject matter expert regarding account opening process, applicable guidelines, statutory framework and regulatory requirements.
• Train the newly on-boarded employees.
• Liaise with the branches seeking correct documentation and ensure accurate data entry.
• Ensure that the KYC norms are adhered to and the account opening process is in accordance with Banks guidelines, utilizing circulars or statutory guidelines.
• Evaluate and ensure that the account opening processes are accurate, complete, and compliant.
• Assisting the bank and BGSS in enhancing quality of service delivery relating to the account opening process.
• Participating in internal projects that improve credit process efficiency and effectiveness to assist in achieving key strategic objectives.
• Identifying risks and mitigating the same by making recommendations to senior management regarding process improvements, enhancements etc.

Preferred candidate profile

• Minimum 3+ years of relevant experience in the BFSI domain.
• Strong knowledge of KYC, Statutory Framework, Guidelines etc and ability to identify red flags.
• Strong analytical, interpersonal, and verbal and written communication skills.
• Detail-oriented with strong ability to manage process and time.
• Ability to work in a flexible and production-oriented environment.
• Must be able to work in a high stress environment while delivering a high-level of customer service.
• Must be willing and able to work as part of a team.
• Strong capability to work in multiple systems - paperless environment.
• Must be willing to work in strict security environment.

Perks and benefits

As per Industry Standards