Working with Data and Insights to create and implement reporting and dashboards for the sales organisation that focuses on improving efficiency, effectiveness, and productivity
Build out and refine sales processes as Barks strategy evolves, including maintaining process guides and running training and onboarding sessions where needed
Own our sales CRM systems (Salesforce) and ensure we are operating in line with best practices and it is fit for purpose as Barks strategy evolves, liaising with Salesforce support for any technical issues/queries
Maintain data integrity within customer records in Salesforce.com and other systems
Provide ongoing user training and create training materials as needed
Support team members and monitor user adoption of Salesforce tools in our organisation
Resolve user support tickets
Responsible for all aspects of user and licence management, including new user setup/deactivation, roles, profiles, permissions and public groups in Salesforce
Run commission calculation and sign off process
Required Skills and Experience
Demonstrated progressive relevant experience and an understanding of sales operations
Strong analytical ability and able to prioritise multiple projects
Knowledge of enterprise SaaS tools
Excellent problem solving, project management, interpersonal and organisational skills
Experience as a Salesforce professional
Exposure with Sales Cloud
Solid hands-on configuration skillset
Ability to take initiative and work hard
Perks and Benefits
5 days work week
Quarterly Socials
Flexible working policy with an office in Bangalore CBD.
Mediclaim Insurance
Personal annual LD Budgets to spend on your development
Enhanced Gym membership for all employees
Fully stocked kitchen and monthly team lunches
Being at the forefront of an industry with new and exciting problems to solve