Sales Coordinator

Job Location: Netaji Subhash Place

Key Responsibilities:

• Assist the sales team with daily sales activities, including managing schedules, arranging meetings, and preparing presentations.
• Respond to customer inquiries and provide product/service information to prospective and existing clients.
• Prepare and process sales orders, invoices, and delivery schedules.
• Coordinate with internal departments such as logistics, production, and finance to ensure timely order fulfillment and delivery.
• Monitor and track the status of customer orders and communicate updates to both the sales team and customers.
• Maintain and update sales documentation, contracts, and agreements.
• Generate and distribute sales reports, tracking performance metrics and sales targets.
• Assist in preparing sales forecasts and reports for management review.
• Serve as a point of contact between clients and the sales team, ensuring clear communication and prompt responses.
• Address customer concerns or complaints and escalate issues to the appropriate team members when necessary.
• Work closely with other departments (e.g., marketing, customer service, and operations) to align on sales initiatives and customer needs.
• Provide administrative support during sales campaigns, promotional events, or new product launches.
• Monitor inventory levels and coordinate with the procurement team to ensure product availability for customer orders.
• Notify the sales team of low stock levels or potential delays in fulfillment.

Qualifications:

• Education: Bachelor's degree in Business, Marketing, or a related field.
• Experience: Previous experience in sales support or coordination roles (1-3 years preferred).
• Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint); experience with CRM systems is a plus.
• Communication: Excellent verbal and written communication skills.
• Organizational Skills: Strong attention to detail, time management, and multitasking abilities.
• Problem Solving: Ability to address and resolve customer issues effectively and efficiently.
• Team Player:

Additional Requirements:

• Ability to handle pressure in a fast-paced sales environment.
• Willingness to take on additional responsibilities and adapt to changes in priorities.
• Flexibility to work extended hours when necessary to meet sales deadlines.