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113 Bansal Roofing Products Jobs
Manager - Floor
Bansal Roofing Products
posted 3d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job Title
Manager - Floor Job Description Summary
- Manage all GRE s.
- Listening to customer concerns.
- Resolving issues and retailer complaints promptly.
- Escalating complex or unresolved complaints to the relevant departments.
- Following up with customers to collect feedback and ensure they have no additional issues.
- Documenting customer feedback for future reference.
- Performing basic data analysis to understand frequently occurring problems, determine their causes and design solutions to prevent them from reoccurring.
- Improving customer service experience through google reviews, pulse ticketing systems and self-service portals and online communities.
- Maintaining strong working relationships with all retails and fit out vendors.
- Managing inventory documentation and records to improve inventory control.
- Ensure floor upkeeping and coordinate if any escalation from the retails to complete with TAT.
- Have better control on retails movement / shift In/ out procedures.
Employment Type: Full Time, Permanent
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What Bansal Roofing Products employees are saying about work life
based on 7 employees
Strict timing
No travel
Day Shift
Bansal Roofing Products Benefits
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