Deputy Area Manager

To achieve collection targets of the area assigned, ensuring meeting PL ROLL BACK Targets/PSBL collection target, meeting the Target on Cost of Collections.
Control delinquency and focus on WRITE - OFF.
Ensuring documented feedback.
Ensuring legal tools of 138 /arbitration summons, warrants are executed along with legal team.
Ensuring audit queries are complied with.
Ensuring adequate Feet on Streetavailability area-wise / bucket-wise / segment-wise.
Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / DMAs being appointed.
Constant evaluation of DMAs and agencies.
Identify and manage training needs for the CEs.
Support collection officers in legal / police issues.
Ensuring CHAMPION CHAMPION collection is driven successfully in the field.