Senior Executive - Debt Management Services

To achieve collection targets
Focus on PL roll back cases & target achievement in PL roll back.
Ensuring documented feedback.
Ensuring audit queries are complied with.
Ensuring adequate Feet on Street availability pool-wise / segment-wise.
Manage productivity by fixing productivity parameters for Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.
Ensuring background and reference check of agencies / DMAs being appointed.
Constant evaluation of DMAs and agencies.
Identify and manage training needs for the CEs.
Visit Random customers.
Required Qualifications and Experience
People Management skills.
Demonstrated success & achievement orientation.
Excellent communication skills.
Negotiation Skills
Strong bias for action & driving results in a high performance environment.
Demonstrated ability to lead from the front.
Excellent relationship skills.
Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..
Exceptionally high motivational levels and needs to be a self starter.
Working knowledge of computers.