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Deputy Manager - SALPL - Growth
Bajaj Finserv Health
posted 2mon ago
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Flexible timing
Key skills for the job
Job Description
Monthly assessment of various controls charts and KPI s at Segments / Degree / Geography/ Leverage/ Deviations and take appropriate actions to maintain healthy portfolio
Define smart TTD Triggers, automate on system and ensure strong hind sighting of new acquisition.
2. Process Design
Define and periodically review the master process administered alongside the master policy, including aspects of various touch points (such as API integration)
Plan projects by leveraging analytics, technology, databases to build automated and rule-based decision making in operations with a view to minimize risk in business transactions, and improve predictability of risk
Conduct detailed internal checks and due diligence prior to decision making on the master process and policy for approval/non-approval of loans
Report and review loss rate as per predefined format and regulatory requirements on monthly basis and take corrective actions for maintaining loss rate targets post customer onboarding and ensure changes are reflected in master policy and process
3. Offer Efficiency management
Review offer waterfall from BIU / COE Teams on monthly/ quarterly basis to identify the gaps and obtain insights on where offers are targeted to increase offer efficiency
Monitor offers in compliance with risk rules on a continuous basis
Review and analyze 30-40 rules leading to offer pool generation, propose suggestions to CRO to enhance their efficiency, and put up to business stakeholders for review
4. Stakeholders management/ interaction
Conduct discussions with BIU teams to understand issues faced and resolve the same
Interact with credit underwriting team to ensure compliance of policies to be rolled out with underwriting/ regulatory guidelines
Engage with product teams at HO, business teams, sales teams and zonal managers to understand challenges, seek clarity on cases of delinquencies, resolve those and obtain feedback on location specific requirements
Visit collection branches for reviewing performance in terms of offers efficiency and understand issues faced, if any
Employment Type: Full Time, Permanent
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